fe2 Privacy Policy
Data We Collect
fe2 collects personal and technical data to provide a safe and seamless betting experience for Indian players. This includes:
- Account Information: name, email, date of birth, contact details, and verification documents.
- Device & Browser Data: IP address, browser type, device info, and location data to ensure lawful access.
- Local Payment Information: bank details, UPI, PayTM, and other Indian payment methods along with transaction data in INR.
- Cookies & Tracking Data: to personalise your experience and analyse usage patterns.
- Usage Data: interaction data such as pages visited, bet placements, game preferences, and error logs.
All collected data complies with Indian laws and is used only for legitimate platform functions.
How We Use Your Data
We use collected data to:
- Verify your identity and prevent fraud and money laundering.
- Process deposits, withdrawals, and winnings securely.
- Enhance user experience and personalise content suggestions.
- Ensure compliance with Indian regulatory requirements.
- Communicate updates, promotions, and service information.
Your data will never be sold. We maintain strict confidentiality and allow access only to authorised personnel.
Cookies and Tracking Technologies
fe2 uses cookies, pixel tags, and similar technologies to help provide essential functions and improve user experience on our platform.
Cookies assist in saving preferences, login status, and analytics. You may adjust your browser settings to control cookies, but this may impact some functionalities.
We do not use cookies for unsolicited advertising or outside data sharing except as described here.
Data Storage and Security
fe2 implements advanced security measures including encryption, firewalls, multi-factor authentication, and access controls to protect your data.
Data is stored on secure servers primarily located in compliance with Indian data localization laws. We regularly audit security protocols to safeguard against breaches.
Despite all precautions, no system is completely secure, so please use strong passwords and keep your login details confidential.
Sharing Data with Third Parties
We may share your data with trusted third parties only when necessary for:
- Payment processing and fraud prevention.
- Compliance with legal obligations under Indian law and regulatory requests.
- Provision of customer support and service enhancements.
Third parties are contractually obligated to protect your data and use it only for agreed purposes.
Your Data Rights
As a user in India, you have rights under applicable laws to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion or restriction of your personal data, subject to legal retention requirements.
- Object to processing for direct marketing or profiling purposes.
To exercise these rights, please contact our support team via the details below.
Changes to This Policy
fe2 reserves the right to update this Privacy Policy periodically to reflect changes in legal requirements, technology, or platform features.
Notifications of significant changes will be posted on this page and/or communicated via email or website notices. Continued use after such changes confirms acceptance.
Contact Us
For any questions or requests related to your personal data or this Privacy Policy, please reach out to our dedicated support team.
Support Email: [email protected]
